When you make your first purchase, your username will automatically be created as the email address you entered. The default password is salespage. If your password is not working please notify us at modifilan1@yahoo.com or call us at the clinic, 707-824-8381 or toll free at (877) 839-2973. For certain products, you will need to establish yourself as a patient. Please contact the clinic at (707) 824-8381 for a free initial consultation and we can issue you a username and password. Thank you for interest in medicinefromthesea.com.